Complaints

Residence Royale has endeavoured to ensure that the information provided is accurate, however we cannot be held responsible for any changes to the property made by the owner or caused by catastrophies of any kind. In any case we cannot accept liability greater than the amount paid by the hirer for the accommodation. In order to enable Residence Royale to rectify any problem, complaints must be made immediately upon occupation of the property. Complaints received after the end of the hiring period cannot be accepted and will not be refunded.